Make sure you are entering the correct login details
Pay attention to uppercase and lowercase letters and similar-looking characters. Check if your password has not expired.

Make sure the problem is not related to a specific web browser
If you can, try using a different web browser or using incognito mode. Clear your browsing data (cache, cookies).

Make sure your computer has the latest updates installed
Check if there are any pending updates and install them. Restart your computer - even if it is not required by the system.

If the issue persists, please submit a ticket via email. Describe the issue in detail and include screenshots if possible.

Please note:
Roboto Global's IT Department does not provide training in the use of systems and applications. Partners are required to provide the necessary training on their own. All emails not related to IT support will be deleted - do not send emails addressed to other Roboto Global departments to the above address.